SpinMaya Terms and Conditions

Welcome to SpinMaya. These Terms and Conditions govern your use of our website and services, including every game, bonus and payment feature available through the platform. By creating an account, we consider that you have read, understood and accepted these terms in full. If you do not agree with any part of this document, we ask that you refrain from using our services.

Who We Are

SpinMaya is operated by Tekuno Technologies SRL, registered in Costa Rica, Province 01 San Jose, Canton 01 San Jose, Cathedral District. Prismalight Tech Ltd, registered in Nicosia, Cyprus, acts as our payment agent. We operate under a license issued by the Tobique Gaming Commission, Online Gaming License number 0000061. Our brand targets players in Finland, Iceland, Luxembourg, Monaco and San Marino, and the website is available in English.

Eligibility and Account Registration

At Spin Maya, we only accept players who are at least 18 years old or the legal age of majority in their jurisdiction, whichever is higher. When you register at SpinMaya, you confirm that the information you provide is accurate and complete. We reserve the right to request identity verification at any time, and we may suspend or close accounts that fail to meet our verification standards.

Our casino spin maya platform is not available to residents of restricted territories. We do not accept deposits, gameplay or payments from New Brunswick (Canada), China, Cuba, the Central African Republic, the Democratic Republic of Congo, Haiti, the United States, the United Kingdom, Azerbaijan, Armenia, Gibraltar, Jersey, Belarus, Kazakhstan, Kyrgyzstan, Moldova, Russia, Tajikistan, Uzbekistan, Ukraine, Iran, Iraq, Israel, Libya, Myanmar, North Korea, Somalia, South Sudan, Syria, Yemen, Venezuela and Afghanistan. We also exclude FATF greylist jurisdictions such as Albania, Turkey, Pakistan, the UAE and others listed in our compliance documentation, along with additional restricted countries including Nigeria, Lebanon, Croatia and several more detailed in our registration policy.

Deposits, Withdrawals and Currencies

We at SpinMaya support a wide range of currencies, including EUR, USD, CAD, AUD, NZD, NOK, BGN, BRL, CZK, HRK, RON, ZAR, PLN, JPY, KZT, HUF, Bitcoin and other cryptocurrencies, while our internal operating currency remains EUR. Our minimum deposit is generally €20, though this may vary depending on your country and chosen payment method. Minimum withdrawals range from €50 to €120 depending on your residence and method.

We accept deposits via Visa, Mastercard, Revolut, Skrill, Paysafecard, bank transfer, Stripe, PayPal, Apple Pay and major cryptocurrencies including Bitcoin, Ethereum, Litecoin, USD Coin and Tether. Withdrawals are processed through similar channels. Daily, weekly and monthly withdrawal caps apply based on your loyalty rank, and we display these limits directly in your wallet. Wins exceeding €/$10,000 may be paid in monthly instalments of up to €/$10,000 until the full amount is settled. We note that bank transfers may incur intermediary charges up to EUR 16, and crypto sent to an incorrect network is pursued above €5,000, subject to a 0.1 BTC recovery fee.

Processing Times

Before any withdrawal, deposited funds must be wagered at least three times. Our KYC verification at first withdrawal typically takes around 48 hours. Once approved, we process withdrawals within three business days, and most payouts complete within 24 business hours. Crypto withdrawals are instant, e-wallets and mobile wallets take up to 24 hours, while bank cards and transfers can take up to five business days.

Bonuses and Promotions

Our Welcome Package offers up to €2,500 plus 250 free spins, released across your first three deposits. This spin maya bonus requires a minimum deposit of €20 and carries a 40x wagering requirement. No promo code is needed, and entering one forfeits the offer. Free spins are credited at 50 per day for three days following your first deposit, and 50 per day for two days after your second, playable on Gates of Olympus and selected BGaming titles. Spins remain valid for 3 days, and resulting winnings for 7 days, with a maximum win of €50 from sign-up spins. A general cap of 10x the bonus amount applies to all promotional winnings, and only one bonus may be active at a time.

At SpinMaya, we also provide a Sportsbook welcome package worth up to €450 across three deposits, with wagering set at x5 to be completed within 14 days. Only accumulator bets with three or more selections at minimum odds of 1.4 count towards this requirement. You must opt in before depositing, as this bonus is not applied automatically.

Our Weekly Cashback is credited automatically based on your previous week's net losses or deposits, with tiers ranging from 5% up to 12.5%, and invited VIPs receiving up to 25% through their manager. Cashback remains claimable for 72 hours, with a maximum win of €10,000. Players registered in Finland are excluded from this particular promotion. We also run tournaments such as Spinoleague with a €12,000,000 prize pool, Lucky Boom, Rookie Rumble and our Live Tournament offering €10,000 every three days.

Loyalty Program

SpinMaya's loyalty system features Bronze, Silver, Gold and Platinum ranks, each offering progressively better cashback boosts, rakeback percentages, improved prize wheels and weekly reload bonuses. Gold and Platinum members gain access to our VIP Club, dedicated support line, exclusive tournaments and bespoke bonuses. Progression is measured through Wager Points and Deposit Points as outlined in our loyalty documentation.

Responsible Use of Our Services

When using spinmaya casino, you agree not to engage in fraudulent activity, bonus abuse, or the use of multiple accounts. We reserve the right to void winnings and close accounts involved in any breach of these terms. You are responsible for ensuring that online gambling is legal in your jurisdiction before registering.

Game Fairness and Providers

We work with trusted providers including BGaming, Playson, Spinomenal, Amatic, BetSoft, Endorphina, Microgaming, Booongo and Hacksaw Gaming, alongside live dealer partners such as Evolution, Pragmatic Play Live, LuckyStreak and Iconic21. Our library includes slots, table games, live casino titles, crash games, scratch cards and sports betting markets covering football, basketball, tennis and more.

Limitation of Liability

We strive to maintain uninterrupted service but do not guarantee that our platform will always be free from errors or downtime. We are not liable for losses resulting from technical malfunctions, third-party payment delays, or circumstances beyond our reasonable control. Our liability, where applicable, is limited to the amount deposited by the affected player.

Changes to These Terms

We may update these Terms and Conditions periodically to reflect regulatory changes or improvements to our services. Continued use of spinmaya casino after any update constitutes your acceptance of the revised terms. We encourage you to review this page regularly.

Contact Us

If you have questions regarding these terms, our support team is available 24/7 via live chat or email at support@spinmaya.com. We are committed to resolving your concerns promptly and transparently.